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RadioPro Dispatch™ Software

Radio Dispatch Console Software for Two-Way Radio Systems

RadioPro Dispatch™ is radio dispatch software that turns a Windows® PC into a full radio dispatch console for Motorola MOTOTRBO™ and Kenwood NEXEDGE™ two-way radio systems. From a single screen, a dispatcher can make voice radio calls, send text messages over the radio, track an entire fleet of vehicle-mounted and portable radios on a GPS map, and log every transmission — without dedicated console hardware.

Organizations in Construction, Manufacturing, Petrochemical and Mining, Energy, Education, Healthcare, Hospitality, and Transportation use RadioPro Dispatch™ to enhance team communication, improve operational efficiency, and support worker safety in demanding environments.

Key Benefits:

Optimized for Motorola MOTOTRBO™ and Kenwood NEXEDGE™ land mobile radio systems.
Provides fleet-wide visibility of two-way radio or cellular device locations.
Send radio text messages to single radios, subscriber groups, or all-call broadcast text messages.
Monitor and manage radios remotely -- Verify if a radio is operational, monitor activity, and even disable or enable radios directly from the RadioPro Dispatch console.
Runs on Windows® operating systems and emulates a Motorola dispatch console, offering a versatile and user-friendly solution for managing teams remotely from a PC workstation.

A Software-Based Radio Dispatch Console

A radio dispatch console is the dispatcher's command center for a two-way radio system: one place to transmit and receive across talk groups, message radios, watch GPS locations, and review logged traffic. RadioPro Dispatch delivers all of that as software on a standard Windows® PC — it emulates a Motorola dispatch console, so dispatchers get a familiar console layout without the cost of dedicated console electronics.

Monitor and talk on multiple channels or talk groups at once, with per-channel volume, select/unselect, and patching.
Console-grade audio accessories: headsets, desk microphones, and footswitches.
Add dispatch positions by installing the software on additional PCs — no console hardware rack required.
See how a software console compares with hardware in our hardware vs. software dispatch console guide.

Remote Dispatch Console over IP

RadioPro Dispatch is a remote dispatch console: it connects to your radio system through RadioPro™ IP Gateways over a LAN, VPN, or the Internet, so the dispatcher does not need to sit next to the radios. A control station radio for each talk group connects to its own IP Gateway, and each gateway acts as its own server — there is no dedicated server to buy or maintain.

That architecture lets one dispatcher in a central office manage radio traffic for sites across town — or across the country — and lets backup dispatch positions come online anywhere with an IP connection.

Mobile Dispatch and PTT Clients

The PC console is one part of a complete dispatch system. For staff away from a desk, RadioPro Talk for iPhone®, iPad®, and Android™ provides push-to-talk on the same radio channels over cellular or Wi-Fi — keeping mobile users connected even beyond radio RF coverage. Office staff who only need a single channel can use RadioPro Solo on a PC.

Who Uses RadioPro Dispatch?

This dispatch radio system is used across a wide range of industries:

Construction and manufacturing plants
Healthcare and hospital security teams
Transportation, logistics, and field services
Petrochemical, mining, and energy sectors
Education and campus facilities

Reliable Dispatch Software for Healthcare and Hospital Security

Hospitals, clinics, and healthcare campuses require fast and secure communication between security teams, maintenance staff, and medical personnel. RadioPro Dispatch connects directly to Motorola and Kenwood two-way radio systems, providing instant push-to-talk for rapid response, emergency alert handling for staff safety, GPS tracking of personnel across large facilities, and support for multi-campus healthcare systems — reducing response times during critical events.

Campus-Wide Dispatch for Schools, Colleges, and Universities

Educational institutions rely on clear, centralized communication across sprawling campuses. RadioPro Dispatch enables real-time radio communication with faculty, maintenance, and security, campus map integration to track bus drivers and security personnel, multi-channel operation for different departments or locations, and emergency broadcast capabilities during lockdowns or drills.

Dispatching Systems with Integrated Communication Tools

Modern organizations demand more than voice-only radios. RadioPro Dispatch provides integrated communication tools that go beyond push-to-talk:

Text messaging between dispatchers and field radios
Real-time location tracking with GPS mapping
Alarm and emergency alert reception
Multi-radio system interoperability (Motorola, Kenwood, etc.)

Whether managing transportation fleets, campus patrols, or industrial sites, these tools provide full visibility and control from a single console.

Dispatch System Architecture: Gateway, Console, and Clients

A complete RadioPro dispatch system has three parts: a control station radio for each talk group, a RadioPro IP Gateway that puts that radio on your IP network, and the client software — the RadioPro Dispatch console on Windows PCs, plus optional Talk (mobile) and Solo (single-channel PC) clients. Because the gateways are the servers, the system scales from a single site to wide-area, multi-site networks one talk group at a time.

For a step-by-step deployment walkthrough, see How to Implement a Voice-Based Fleet Dispatch System.

Motorola MOTOTRBO™ Supported Features:

System Type Feature	Analog	Conventional Digital	Capacity Plus	IP Site Connect	Linked Capacity Plus	Connect Plus	Capacity Max
Voice Dispatch
Text Messaging
GPS Mapping
ARS
Private Call
Remote Monitor
Remote Enable/Disable

Feature Highlights:

Telemetry Triggering

RadioPro Dispatch Iot

Establish a connection with a sensor or device. Set up RadioPro Dispatch to react to changes in sensor input, or when a device is offline.

Email Repeater Alarms

One practical application could involve linking an Advantech Adam module to an alarm pin on a Land Mobile Radio (LMR) Repeater.

Upon activation of the alarm, RadioPro Dispatch would notify a dispatcher via the Dispatch Telemetry Panel.
In addition, a custom action defined in RadioPro Dispatch would be triggered that would send an SMS or email message to the on-call radio technician.

History Logging

Record everything

Audio transmissions, radio text messages, and GPS events are recorded for the duration that the RadioPro Dispatch™ software is running and connected to a RadioPro™ IP Gateway. History logging uses database technology that does not require recurring licensing fees. The database technology also simplifies archiving and maintenance tasks.

Search for important events with the Archive Viewer and event reporting

View events stored in the database. Run queries for Audio, Emergency, Alert, GPS, Text, and Geo Fence events.
Run radio text, call, call alert, emergency, and gateway summary reports.

Archive Viewer query results.

Text Messaging

Communicate Without Voice

Initiating LMR based text messsages can be a cumbersome task due to the limited buttons on a portable radio. From the dispatch console application, text messages are easily typed using a full keyboard.

Job assignments for team members can be texted from the ip dispatch console system. Team members will have that information for quick retrieval rather than re-listening to a previous voice transmission or calling back to dispatch for the information to be repeated.

GPS

Locate your fleet and track vehicle proximities

See where your fleet is now and where they've been with GPS mapping and breadcrumb trails.
Run GPS location reports, vehicle stopped reports, and speeding reports.

RadioPro Dispatch Mapping with Breadcrumbs

Vehicle route shown with a breadcrumb trail.

Geofence area displayed as a map overlay.

Geo-fencing

Be notified when a vehicle leaves a specific area or when a vehicle enters an area.
Run geofence reports to document location-based incursions.

Call Boxes

View call boxes on a map of your campus.

RadioPro Dispatch™ software version 8.2.0 adds callbox and Avigilon integration.

Call boxes on a campus map.

Trigger Avigilon Alarms During an Emergency at a Callbox

Avigilon Integration

Trigger CCTV camera equipment from call boxes during an emergency.

With RadioPro Dispatch software, an Avigilon™ Camera system alarm can be triggered by a two-way Radio transmissions. If the 2-way transmissions is from a call-box, cameras can be programmed to pan and zoom to view the call box where the emergency is occuring.

Frequently Asked Questions

Q: What is two-way radio dispatch software?

Two-way radio dispatch software allows organizations to control and monitor communication with handheld or mobile radios from a centralized PC console. It supports voice calls, GPS tracking, alerts, text messaging, and history logging.

Q: Is RadioPro Dispatch a radio dispatch console?

Yes. RadioPro Dispatch is a software-based radio dispatch console. It runs on a Windows PC, emulates a Motorola dispatch console, and replaces dedicated console hardware while adding GPS mapping, text messaging, logging, and telemetry.

Q: Which dispatch software works with Motorola MOTOTRBO?

RadioPro Dispatch by CTI Products is designed to work with Motorola MOTOTRBO two-way radio systems — including Analog, Conventional Digital, Capacity Plus, IP Site Connect, Linked Capacity Plus, Connect Plus, and Capacity Max — supporting voice, messaging, and GPS.

Q: Is there dispatch software for Kenwood NEXEDGE systems?

Yes. RadioPro Dispatch supports Kenwood NEXEDGE radios and offers full-featured dispatch from a PC-based console.

Q: Can dispatchers use RadioPro Dispatch remotely?

Yes. The dispatch console connects to the radio system through RadioPro IP Gateways over a LAN, VPN, or the Internet, so a dispatcher can work from any location with an IP connection. Each gateway acts as its own server — no dedicated server is required.

Q: Is there a free demo of RadioPro Dispatch?

Yes. The free RadioPro Dispatch demo software connects to live demo IP Gateways located in Cincinnati, Ohio, so you can test voice, GPS, and text features before you buy.